Culture checklist

Resource checklist for assessing your organisational culture

Identifying roadblocks to building high performance teams Confidential self-assessment culture checklist I speak with many recruitment consultants and all conversations point to a stronger candidate-driven market. What does this mean for your team optimisation efforts? Hiring demand is increasing, which means that the ability to attract candidates to your organisation is now a key constraint … Read more

Take cues from customers

Image alt text: Management Today article on taking cues from the customers

By Leon Gettler, Management Today, June 2014 A critical issue for Australian businesses is poor customer service, with CEOs and boards focusing on this as a critical way to improve sales and profits. For Vantage, customer service was part of a focused management strategy to give the group a competitive advantage. The hotel put its … Read more